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How Americans Feel About the Olympic Games

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How Americans Feel About the Olympic Games
People around the world will soon be captivated by the spectacle of the 2022 Winter Olympics. Read on for Insights on how multicultural Americans experience and follow the Olympics curated from our 2021 Holidays and Occasions research.
 

On February 4th the 2022 Winter Olympics will officially begin in Beijing, China. While these Olympics will look different than past competitions due to the ongoing COVID-19 pandemic and a diplomatic boycott by countries including the United States, Australia, Britain, and Canada, millions of people around the world will still tune in to see their nations’ best athletes compete in skiing, skating, and more.

American’s attitudes and habits surrounding the Olympics often differ by race and ethnicity. For example, almost two-thirds of Black, Asian, and White Americans say that watching the Olympics makes them feel proud to be American, but this figure is closer to half of Hispanic Americans. When investigating deeper into acculturation-level data, we see that only about 4 in 10 Unacculturated Hispanic Americans feel a sense of patriotism during the Olympics, while Acculturated Hispanic Americans are closer to the other segments at 62%. Since Unacculturated Hispanic Americans are more likely to be immigrants to the United States, they may have an additional rooting interest in their home countries during the Olympics.

Most Americans Say the Olympic Games Give Sense of Pride

Cultural duality is at the forefront of many Hispanic Americans’ identities and manifests elsewhere in their feelings about the Olympics. Hispanic Americans are the most likely of any racial or ethnic segment to see the Olympics as a great occasion to build unity among different countries. And these attitudes make them more likely to consume Olympics content as well. Sixty-eight percent of Hispanic Americans say they watch sports during the Olympics they otherwise wouldn’t watch, which is higher than all other groups and significantly higher than White Americans.

Hispanic Audiences View More Sports Only During Olympic Games

Understanding the Hispanic community’s love of the Olympics and desire to have content in Spanish, NBC and its subsidiary Telemundo aired over 300 hours of Spanish-language events during the 2020 Summer Olympics, specifically featuring soccer, basketball, baseball, and volleyball. They also sent famous Hispanic sports figures to the Olympics in Tokyo to provide live commentary.

Multicultural Audiences and the Olympic Games

Advertising around the Olympics can be tricky due to the International Olympic Committee’s strict rules around using their copyrighted logos and trademarks. It’s even trickier this time around, as China is being accused of human rights abuses that have led to several diplomatic boycotts and calls for existing advertisers to drop out as well. Regardless of the host country, the Olympics are a chance for athletes who have worked their entire lives on their sports to show off their skills. Focusing on them and their incredible achievements could be a great way to invoke the sense of American pride and unity that many report feeling during the Games.

Contact us at the form below to learn more about how you can gain access to diverse consumer insights in our cultural intelligence platform.

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America Now: Acculturation and Afro-Hispanic Identity

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America Now: Acculturation & Afro-Hispanic Identity

This research is part of a series that expands on our 2021 Roundtable Presentation, America Now. Read on to learn how acculturation and race impact Hispanic identity.

As more Americans embrace intersectional identities, you may be wondering what that means for the Hispanic population which is anything but monolithic. One of the most talked about intersections in recent years are Afro-Hispanics (sometimes referred to as Afro-Latinos), individuals with origins in Spanish speaking countries that identify as black or African American.

Fill out the form to view a sample from our research presentation,  America Now: How We Have Changed Since 2020.

America Now

According to recent data from the Pew Research Center, 15 percent of Hispanic adults self-describe as having darker skin. This proportion largely tracks with Collage Group’s data from September 2021, in which 22 percent of Hispanic respondents do not identify as “White” and about 12 percent identify as Black or African American.

Within this sub-set, Black Hispanics balance the importance of their racial identity and Hispanic heritage. Among respondents identifying as both Black and Hispanic, 45 percent – almost half – say their race is one of the most important components of the way they describe themselves. Just over half – 51 percent – say the same of their Hispanic or Latino heritage.

For these Black Hispanics, racial identity is important partially because they believe it puts them at a disadvantage in society. Pew finds that about 6 in 10 Hispanic adults agree that:

    • Having a darker skin color hurts Latinos’ ability to get ahead
    • Having a lighter skin color helps Latinos’ ability to get ahead
    • Skin colors shape their daily lives and experiences

Given these high numbers, and recent controversies over colorism in the casting in productions like In the Heights and Crazy Rich Asians, it’s essential for brands to recognize the importance of diversity within multicultural segments. And it’s clear that Afro-Hispanic Americans aren’t impressed with how they’re currently being portrayed.

While a slim majority of Hispanic Americans say they’re satisfied with how their ethnicity is portrayed in advertisements, most Black Americans are not, and even fewer Afro-Hispanic Americans say they like what they see when it comes to seeing themselves in ads. Further, Afro-Hispanics’ dissatisfaction with their portrayals in advertisements demonstrates the importance of telling diverse, culturally-nuanced stories in marketing content. Even though a brand may be working towards creating content more inclusive of Hispanic and Black consumers, that might not translate to intersectional identity segments of Americans.

Here are three suggestions for marketing to consumers who navigate between their Black and Hispanic identities:

    1. Don’t make them choose. Black and Hispanic identity are both salient for this segment, but many feel “forced to choose” between their identities. Reinforce the empowering idea that they can identify as both fully Black and Hispanic.
    2. Find country-of-origin intersections. Many Caribbean and Latin American communities are predominantly Black, challenging American conceptions of race and ethnicity. Tell stories from their perspective to ensure they feel authentically portrayed.
    3. Be inclusive of the overlap. Black Hispanics are just as much part of the Black community as they are the Hispanic community. Represent this segment and their needs in marketing to both Black and Hispanic consumers.
  1.  

Other Data Notes:

Among Biracial Hispanic/Black Americans, 58% say their race is important to their identity, while only 15% say their Hispanic/Latino heritage. Race is the most important identity consideration for this population, at 32%, and 13% say Hispanic/Latino heritage takes first spot.

Acculturation associates with increased importance of Ethnicity, lessened importance of race. Unacculturated/Bicultural Hispanics are MORE likely to say being Hispanic/Latino is important to them.

Gen X is most likely to say Hispanic/Latino heritage is the most important identity consideration (49%).

Source: Pew Research, “Majority of Latinos Say Skin Color Impacts Opportunity in America and Shapes Daily Life,” November 4, 2021

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America Now: Economic Inequality

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America Now: Economic Inequality

This research is part of a series that expands on our 2021 Roundtable Presentation, America Now. Read on to learn how Americans feel about income inequality in the United States today.

Income inequality is a significant issue in the United States today, especially for many non-White Americans. Data from the Federal Reserve shows that the top 10 percent of earners in the country hold almost 70 percent of the nation’s wealth. And findings from the 2019 Survey of Consumer Finances reveal that White families’ median wealth ($188,200) is almost eight times that of Black families ($24,100) and five times that of Hispanic ($36,100) families. Brands and companies have an opportunity to connect with diverse America by understanding their perceptions on income inequality and taking steps to address the gap.

In a recent survey, we asked Americans how serious of a problem they feel economic inequality to be in the country today. While almost half of all Americans believe it’s a “serious problem”, Black and Hispanic Americans were much more likely to hold this belief. Non-Hispanic White respondents are clearly divided on this issue based on party affiliation – with 60% of White Democrats viewing it as a serious problem compared to only 26% of Republicans.

Multicultural Americans – Especially Black Americans – Are More Likely to See Economic Inquality as a Serious Problem in the Country

White Democrats Are Far More Likely than White Republicans to View it as Such

% of respondents who rated economic inequality in the country today as a very serious problem

* White demographic breakdown: Democrat 60%, Republican 26%, Other 40%

Further, when asked what political and societal issues were most important to them in today’s climate, 27% of Black Americans named reducing economic inequality followed closely by Asian Americans (24%) and Hispanic Americans (22%). For White Americans, the percentage who listed reducing economic inequality as a top three priority issue, was far lower. However, far more White Democratic Americans listed it as a top issue.

Multicultural Americans Are Also More Likely than White Americans to Believe that Reducing Economic Inequality is Personally Important 

One reason may be the wealth gap between white American and black and Hispanic Americans. 

Reducing economic inequality is one of the three most important issues to me:

* White demographic breakdown: Democrat 24%, Republican 8%, Other 14%

And it is not just that multicultural Americans are more sensitive to income inequality—they’re also more willing to reward brands that take active steps to reduce it. In fact, 40% of Asian Americans, 39% of Black Americans, and 34% of Hispanic Americans share this sentiment, compared to just 27% of White Americans. Again, White Democrats are more closely aligned to the multicultural segment – 43% of White Democrats are more likely to buy from brands who support reducing income inequality, compared to only 15% of White Republicans.

And They Are More Likely to Reward Brands that Step Up in this Space

White Democrats align closely to the Multicultural Segment in their preferences; 30% of Americans are more likely to buy from brands that support reducing income inequality.

* White demographic breakdown: Democrat 43%, Republican 15%, Other 24%

Now you may be thinking, what can my brand do to address a systemic issue as challenging as income inequality? The answer: quite a lot! Below are some examples of what brands and companies are doing.
    • Costco, among other retailers, recently raised their minimum wage way above state and federal mandates. The move resulted in significant media attention.
    • Mastercard has launched the Center for Inclusive Growth ; their twitter page (@CNTR4growth), provides daily updates and insights for the public.
    • Noodles & Co teamed up with the app Even to offer instant pay options to their employees as well as a suite of financial wellness tools that include budgeting and organizational guidance.
Sources:
    • Federal Reserve Data. “Distribution of Household Wealth in the U.S. Since 1989.” October 2021.
    • Federal Reserve Data. “Disparities in Wealth by Race and Ethnicity in the 2019 Survey of Consumer Finances.” Sept 28, 2020.
    • ABC News. “Costco raises minimum wage to $17 an hour as businesses hike pay to retain workers.” October 28, 2021.
    • Mastercard Center for Inclusive Growth. Mastercardcenter.org
    • Payments Dive. “Noodles & Co. teams with Even.com on financial wellness benefits.” September 16, 2019.

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Holidays and Occasions: Christmas, Hanukkah, Kwanzaa, and New Year’s

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Holidays and Occasions: Christmas, Hanukkah, Kwanzaa, and New Year’s

Learn how American consumers across racial and ethnic segments prepare for and celebrate the winter holidays of Christmas, Hanukkah, Kwanzaa, and New Year’s.

The beginning of winter brings a multitude of holidays for Americans to celebrate. While revelers will still have to cope with COVID-19 protocols during the 2021 festivities, vaccines and experience may better equip Americans to celebrate more openly this year than last. With an eye toward shifts in consumer behavior we bring you our updated findings from the 2021 Holidays & Occasions study to help your brand understand consumers’ changing expectations and how they plan to celebrate during this holiday season.

Fill out the form to view a sample from our research presentation,  Multicultural Holidays & Occasions.

Christmas is one of the most beloved and widely celebrated holidays in America. Over three-quarters of each racial and ethnic segment celebrate it, with its highest popularity among Hispanic and Non-Hispanic White Americans. Consumers from many backgrounds celebrate the holiday by enjoying seasonal food, listening to Christmas music, and putting up festive decorations.

However, multicultural consumers say that their Christmas celebrations often differ from typical depictions. Cultural nuance at Christmas is key information for brands producing traditional Christmas marketing content as it may land as unrelatable to some Americans consumers. often Over a quarter of Hispanic and Asian consumers agreed that their versions of Christmas celebrations split from a standard “American Christmas.” This is often the case because of the inclusion of cultural celebrations.

Christmas celebration traditions

Hispanics often celebrate Christmas through several holidays such as Noche Buena (Christmas Eve), Three Kings Day (January 6th), Las Posadas (the 9 nights leading up to Christmas), and Tamaladas (a Christmastime tamale-making party). Highlighting these holidays activities during the winter months is a great way to connect with Hispanic consumers.

Hanukkah is the Jewish eight-day holiday observed on the 25th day of Kislev (typically in December). Also known as the festival of lights, this holiday is celebrated with a nightly menorah lighting, special prayers, and fried foods. Though fewer than one in ten Americans celebrate the holiday, over a third of all consumers actively welcome brands to celebrate it through advertising and marketing efforts.

American retailer Target was able to successfully do this in their most recent holiday ad campaign “The Holidays Are Meant To Be Shared” which features a family celebrating Hanukkah by lighting the menorah, among several other different holiday activities.

Kwanzaa, a seven-night holiday observed from Dec. 26 to Jan. 1, is a holiday to honor African American and Pan-African culture and traditions and celebrates African American unity. Though not widely popular with the total population, the holiday holds great importance for many Black Americans. According to our study, 18% of Black Americans celebrate Kwanzaa. This is also a holiday for brands to consider celebrating. About 30% of Black consumers agreed that all brands should celebrate Kwanzaa in their advertising. This provides the opportunity for brands to highlight Kwanzaa and its traditions to educate Americans unfamiliar with the holiday and connect with Black consumers.

Finally, New Year’s also provides brands an opportunity to be the life of the party. New Year’s is celebrated by most Americans across all ethnic groups, though Hispanics are particularly likely to enjoy the festivities. Although sparkling wine is typically a toasting drink to usher in the new year, other alcoholic beverages play a prominent role in the celebration. Hispanic consumers are most likely to drink beer and hard cider during their celebrations, while Black consumers are most likely to drink liquor/spirits.

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Most Americans (58%) Want Businesses to Engage in Social and Political Issues

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Most Americans (58%) Want Businesses to Engage in Social and Political Issues

One in Four Gen Z Consumers Will Stop Buying from Brands That Do Not Take a Stance on an Important Issue

November 10th, 2021
Mollie Turner – Senior Director of Marketing

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American consumers are experiencing a second year of unprecedented change, giving 2020 solid competition for an emerging set of challenges for U.S. businesses. Political polarization, COVID-19, race relations, immigration, LGBTQ+ rights and climate change have been top of mind for consumers this year–leading to shifts in consumer expectations of businesses.

“Most Americans want brands to engage in social and political issues,” says David Wellisch, Collage Group CEO and Co-Founder. “The numbers are even more striking when we look by specific issues. For example, 85% of Americans want brands to play a role in ending the COVID-19 pandemic and alleviating its impact. And, then there’s the stick—we see younger Americans, bicultural Hispanics, and Black Americans are much more willing to penalize brands for non-action on issues they see as important.”

These are just a few of the many datapoints on shifts in American consumer behaviors since 2020 available in Collage Group’s America Now: How We Have Changed Since 2020 report. Research led by Chief Insights Officer David Evans, Senior Director of Product & Content Bryan Miller, PhD, and Director of Product & Content Jack Mackinnon, unveils changes to diverse consumer attitudes at a key juncture in American history. The results come from a survey fielded in September 2021 of 3,785 Americans, representing Americans across race, ethnicity, generation, sexuality and gender.

Fill out the form to view a recording and download a sample from our research presentation, Multicultural America Now.

Multicultural America Now

Key insights illuminated in the research include:

  1. Most Americans (58%) Want Brands to Engage in Social and Political Issues
      • Stopping COVID-19, improving race relations and halting climate change are the top three social and political issues consumers want brands to support.
      • The majority (85%) of Americans want brands to play a role in ending the COVID-19 pandemic and alleviating its impact.
      • The majority (59%) of Americans believe corporations bear the responsibility of fighting climate change – not individuals.
      • The majority (55%) of consumers across all generations acknowledge the urgency of taking action on climate change.
  2. Race and Ethnicity is the #1 Way Multicultural Americans Self-Identify, Regardless of Race, Ethnicity, Gender, or Sexuality­
      • Race and Hispanic ethnicity are the most common self-descriptors for multicultural Americans, ranking higher than personality, age/life stage, country of origin, being American, sexuality, gender and more.
      • Multicultural Americans report an increased interest in buying from brands that support people of their racial and ethnic background—an ~11% increase on average in 2021 comes on top of a 2020 baseline of ~52% of consumers.
  3. Empathetic Gen Z Support Black and LGBTQ+ Americans Much More Than Older Generations (+15%)
      • The majority of Gen Z consumers wants brands to support women (56%) and Black Americans (55%).
      • Inaction is risky for brands with younger consumers, as 26% of Gen Z would stop using or buying a brand if it did not take a stance on an important issue.
  4. COVID-19 Worries Remain for Two-Thirds of Americans, and Their Concern Is Tied Primarily to Economic Factors (64%)
      • Nearly two-thirds of Americans are still concerned about COVID-19, with Asian Americans feeling the most concern at 72%, up 4% since 2020.
      • Most Americans (64%) are concerned they may not have enough money to keep up with monthly expenses; Hispanic Americans are the most concerned with 3 in 4 (74%) citing the concern.
  5. Many Multicultural Americans Have Reprioritized What Matters Most to Them vs. One Year Ago
      • Multicultural Americans say being happy and healthy (41%), saving money (33%) and supporting family and community (27%) are now their top priorities.
      • The majority (54%) of Hispanic Americans say being healthy and happy is much more important to them today than it was one year ago.

“Engaging authentically with an increasingly diverse America can be hard, and missteps are easy,” says David Wellisch. “But our research illustrates that not engaging is not an option, especially during challenging times. This is consumer expectation.”

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Mollie Turner

Mollie Turner
Senior Director of Marketing

Mollie Turner is the Senior Director of Marketing at Collage Group where she leads growth, engagement and brand initiatives. She is a seasoned marketing and communications executive, with 20 years of experience spanning B2B, non-profit and agency roles across various industries.

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Día de los Muertos 2021: What Should My Brand Do?

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Día de los Muertos 2021: What Should My Brand Do?

It’s not too late to activate! With over half of all Hispanic Americans (and two-thirds of Unacculturated) celebrating Día de los Muertos, brands will want to make their mark on this important holiday. Keep reading to learn what consumers expect from brands like yours this Day of the Dead.

Día de los Muertos, or Day of the Dead, is a traditional Latin-American holiday celebrating the lives of loved ones who have passed on. The holiday’s roots are predominantly Mexican, and celebrations take place on November 1st and 2nd. While Day of the Dead occurs around Halloween and may share some similar imagery such as skulls, these two holidays differ greatly and should not be conflated with one another.

Read on for key facts about the holiday, insights on how Hispanic American consumers celebrate, and ideas for how your brand can get involved.

What is Día de los Muertos?

Día de los Muertos is a two-day holiday honoring the deceased by celebrating the connection between life and death. What makes this occasion unique is its joyous—rather than mournful—tone. Celebrants gather together in remembrance of friends and family and have colorful parties and parades. They share happy or humorous memories. They make special meals and altars known as ofrendas (offerings) made up of their loved one’s favorite foods, items, pictures, and more. All of these traditions and symbolic gestures are meant to create a welcoming environment to attract the deceased’s spirits back to Earth on this annual occasion marked to keep their memory alive.

Traditions of Día de los Muertos

    • Ofrendas are offerings made to the dead and are built in the home or at the cemetery. They traditionally consist of paper cutouts (papel picado), marigold petals, pan de muerto pastry bread, and personal items, such as photographs, favorite foods, or other sentimental objects.
    • Skeletal imagery, such as the iconic La Catrina figure, show up in masks, puppets, colorful costumes, and face paintings.
    • Sugar skulls are a staple ornament during celebrations, often not meant to be eaten. Edible fare includes Mole Negro (pepper and chocolate sauce), Sopa Azteca (tortilla soup), and any foods favored by the deceased.

"(Spanish) We put up an altar with photographs of the loved ones who left and visit their graves, adorning them with flowers."

Unacculturated, Millenial, Man
Visiting gravesites and making alters (ofrendas) tops the list of ways Hispanic Americans, especially Bicultural and Unacculturated, celebrate Día de los Muertos. Decorating and having special foods and drinks are also central to the holiday. The Bicultural segment over-indexes on a few other celebratory activities, like having parties, watching special movies, and listening to special music.

Key Consumer Insights

According to Collage Group’s 2021 Holidays & Occasions study, 52% of all Hispanic Americans, and 15% of the total American population, celebrate Day of the Dead. When we look by acculturation, we see it’s most widely celebrated by the Unacculturated (67%) and Bicultural (54%) segments, especially when compared to the Acculturated segment’s celebration rates which hover at 29%.

Día de los Muertos celebrations are both deeply personal and communal. So many brands may be wondering if they have permission to play.

From the celebrants’ perspective, brands generally have the green light. A plurality of Hispanic Americans (32%) say that all brands and companies should celebrate Day of the Dead in their marketing. Bicultural (33%) and Unacculturated (42%) Hispanic segments are especially comfortable with brands activating, whereas Acculturated are least likely to care.

Americans of other races/ethnicities tend to be positive, indifferent, or unfamiliar with the holiday altogether. The good news is there’s little to no opposition across the board. This means that activating won’t cause backlash from other segments.

Brands that want to activate around Day of the Dead can do so in a way that’s well-received within the Hispanic segment (and simultaneously educational to other less familiar segments) by showcasing the holiday’s meaning and importance. This is the number one topic Hispanic Americans say brands should focus on. This type of messaging will be especially resonant with Bicultural and Unacculturated groups that are strongly rooted to their culture and proud to express their heritage.

One brand that’s developed an excellent educational campaign on Día de los Muertos is McCormick in partnership with Poderistas. Part of the campaign includes a landing page with well-researched facts about the history and significance of the holiday.

To learn more about Día de los Muertos, we suggest the following sources:

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Five Things You Need To Know About Hispanic Consumers in 2021

Five Things To Know About Hispanic Consumers in 2021
Interested in deeper engagements with Hispanic Americans? Read on for 5 takeaways and download our presentation on enhancing your brand’s ability to authentically connect with this high-growth consumer segment.
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Collage Group’s Essentials of Hispanic Consumers presentation explores three areas of our consumer fundamentals research for the Hispanic segment: demographics and economic opportunity, identity-related marketing expectations, and Cultural Traits. Read below for several takeaways.

Watch a replay of our recent Insights Association presentation and download an excerpt to go deeper.

1. The Hispanic segment is fast growing and economically powerful. It is expected to almost double over the next 40 years, growing from 60 million to 111 million people.

2. Despite comprising just 18% of the population, Hispanic Americans were responsible for 26% of real expenditure growth between 2009 and 2019.

3. Ethnicity is an important component of most Hispanic Americans’ identity, but this does vary by acculturation.

4. One way identity reveals its importance in the segment is the extent to which Hispanic consumers say they want to support brands that support Hispanic people.

5. Brands can better connect with Hispanic Americans by leveraging the segment’s Cultural Traits. Four important traits are: Cultural Duality, Optimism, Warmth, and Tuned-in. These traits can be used to create more authentic advertising, identify efficiencies to connect across segments through shared traits, and identify how to best position your brand.

Learn more about the Cultural Traits for the Hispanic Segment.

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Four Group Traits that Best Characterize Hispanic Consumers

Four Group Traits that Best Characterize Hispanic Consumers

The Hispanic segment accounts for most of U.S. population growth over the past decade, primarily driven by U.S.-born Acculturated and Bicultural Hispanics.

By 2060, Collage projects Hispanic consumers to represent 28 percent of the total U.S. population. To capture this growth, brands and marketers must deepen their understanding of the Hispanic consumer segment.

Across the last several years, Collage Group has been developing powerful new tools to help brands become more Culturally Fluent.  Our Cultural Traits are central to this effort. These data-driven tools provide measures of cultural variation that reveal insights into the similarities and differences across consumer segments.  Collage Group members use these tools to build more efficient general market campaigns, as well as more effective dedicated activations. 

The four Group Traits that best characterize the Hispanic segment are Cultural Duality, Optimism, Warmth, and Tuned-In.

1. Cultural Duality

Cultural Duality captures the feeling of being both “American” and simultaneously identifying with another culture or heritage. Individuals exhibiting this Group Trait constantly find new ways to both keep old traditions alive and redefine American culture in their own image.

Although Hispanic Americans firmly believe in keeping and cultivating their cultural heritage, they have had to adapt culturally as immigrants and minorities. As a result, duality is their reality—they seamlessly navigate both worlds with a cultural fluidity that is easy and authentic.

2. Optimism

Optimism refers to the proclivity to see one’s future as full of opportunity and promise.

Rather than worrying about the possibility of things going wrong, individuals exhibiting this Group Trait are confident that, in the long run, their problems will work themselves out and their lives will continue to improve.

Despite adversity and current anti-Hispanic sentiment, Hispanic Americans are still optimistic and hopeful about their future in the U.S., as a population and on an individual level. They challenge themselves to achieve success and trust that hard work will get them there.

3. Warmth

Warmth conveys one’s desire to prioritize having personal and “human” relationships with those around them. Individuals exhibiting this Group Trait want others to be as comfortable as possible in their presence, regardless of how long they’ve known one another or the specifics of their interactions.

Hispanic Americans place high value on creating warm, friendly, informal relationships with everyone they know and meet. The focus on informality doesn’t negate the existence of hierarchical roles or deference to authority—rather, it allows a bond of mutual respect, understanding, and trust to form. While this trait is slightly stronger in older Hispanics, younger Hispanics will likely embrace it as they age.

4. Tuned-In

Tuned-In represents a desire to keep up with the current cultural moment, especially when it comes to entertainment. People exhibiting this Group Trait are more likely to seek out and participate in the latest of trends and popular culture, and to have little shame in going along with “mainstream” tastes.

Hispanic Americans are open-minded and adventurous. Their lived experience adapting to cultures and their optimistic attitude culminate in a desire to insert themselves into the mainstream. They want to both understand and contribute to the current moment. And for as much as their environment shapes them, they equally wield influence.

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Understanding Hispanic Consumer Preferences for Food & Dining

Understanding Hispanic Consumer Preferences for Food & Dining
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Is your brand effectively appealing to the culinary and dining preferences and passions of Hispanic consumers? Food plays an important role in cultural identity among Hispanics. It combines historic flavors with current trends, creating a source of cultural pride and connection.

In our webinar, Hispanic Passions for Food & Dining, we highlight key findings on Hispanic American food preferences and passions, calling out six key insights:

  1. Food is the #1 passion point for Hispanic consumers.
  2. Two in five consumers are strict healthy eaters.
  3. Hispanics are more skeptical of packaged foods, especially frozen foods.
  4. When it comes to prepared or fast food, Hispanics prefer convenience over fresh, but stick with authenticity.
  5. Hispanic Americans are more likely to choose less sugary options.
  6. Hispanics, like Asians, place high value on authentic cooking.

Fill out the form to learn more in the webinar replay.

We had a lot of great questions from webinar attendees and called upon our food experts to provide a deeper explanation. Director of Product and Content Bryan Miller and Senior Analyst Connor Wahrman weigh in below.

What do you think makes food a top passion point for Hispanic consumers?

Bryan: Some of our newest research further confirms that many Hispanics in the U.S. tend to be experience-seeking. Food is an area where we see this appear frequently. Further, for many Hispanics, food is a way to connect with culture and heritage. This does vary a bit by acculturation; a more detailed breakdown is available in our member platform. Importantly, most segments see food as a top passion point, except younger segments. For example, in Gen Z consumers we’ve seen more functional in eating habits/preferences.

Are Hispanic consumers interested in food delivery services: UberEats, Instacart, Amazon Fresh, etc.? Do they see these services as more convenient? Less fresh?

Connor: Our research shows that Hispanic consumers are most likely to integrate technology into their shopping. They use mobile devices to aid in in-store shopping and are most interested in curbside pickup services and secure drop-off locations.

Do you have suggestions on how to position my brand to leverage experiential eating, particularly during the pandemic?

Bryan: Try highlighting new and interesting ways that your product can be used… Think about sharing recipes online and/or promoted through social media. People are at home, online more, and cooking more; give them an excuse to try something new with your products.

Connor: Also, consider shifting the focus from “exciting eating” to “authentic cooking” experiences. Work to identify ways to make authentic, fresh food more accessible to consumers through DIY opportunities. For example, do for food/cooking what Netflix is doing with “watch parties.”

With the current economic system, how are Hispanic food purchasing behaviors/preferences impacted?

Connor: Hispanic consumers are most price-sensitive when it comes to food products compared to other segments, so they are most willing to sacrifice quality and brand loyalty considerations as economic conditions continue to stagnate/decline.

What are the key differences by generation? Is there anything that stands out for Gen Z, specifically?

Bryan: In general, we see Gen Z (especially younger Gen Z) tending to be more functional eaters. We suspect this is an age effect and that the attitudes will shift as they age. Shifts will likely stem from beginning to cook more, having more choice about what they eat (right now parents may be choosing), and having more disposable income.

Fill out the form above to access the webinar replay and contact us with additional questions, or for more information about our syndicated online research and custom capabilities.

On the Use of The Terms “Black” and “Hispanic”

On the Use of The Terms “Black” and “Hispanic”
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Members often approach us to ask about the terminology used to refer to a few of the segments we cover. Should we say Black or African-American? Are people moving to Latinx and away from Hispanic? Read on for our own view on these issues.

Black vs African-American

Over the past few years, we’ve engaged in extensive conversation both internally and externally with members on which term—”Black” or “African American”—is most appropriate when referring to black individuals and African-American individuals. In the past, we’ve defaulted to the adjective “African-American” to describe the segment and also used “African Americans” as shorthand for the segment.

Recently, however, we’ve seen a shift toward the use of “black” as the primary modifier in many organizations and within academic centers and policy organizations (e.g., black Americans, black consumers). For example, Pew Charitable Trust generally uses the term “Black” as do Brookings InstituteUrban InstituteP&G and many other highly respected organizations.  Thus, we now use “black” as a modifier (e.g., black segment, black Americans) and “Black” as shorthand for the segment.

Our decision to use the term “b/Black” also issues from the fact that it is technically more correct as this term can apply to all individuals descended from the African diaspora, including those that do not identify with African or American heritage. Consider for example recent black immigrants from Africa may not identify with American heritage, or recent black immigrants from the Caribbean who may not identify with either African or American heritage.

Additionally, we’ve seen indicators that this term is more associated with the move among many black Americans to re-appropriate “blackness,” an appearance and expression the mainstream historically viewed as negative, in order to invert that dynamic, as well as empower and celebrate.  Look no further than “Black Panther,” “Black Twitter” and the show “Blackish” for examples.

It is important to note, however, that there are still many views on what terminology is the best to use. This short video from PBS’s program on black culture Say It Out Loud does a great job of drawing out all the challenges of settling on a single term to refer to a group that is internally quite diverse. And this article from economist Margaret Simms at the Urban Institute highlights the importance of acknowledging structural racism regardless of the terminology one ultimately decides on.

Thus, we think one of the best approaches companies can take when deciding which terminology they use is to be informed and thoughtful, and to remain open to candid discussion about why they’ve made the choice they make.

Hispanic/Latino-a/LatinX

Over the past few years, there has been increased discussion and controversy over the use of specific terms referring to the Hispanic population. It has long been the Collage standard to use the word “Hispanic,” but we now have data to support your own decisions in this space.

As you can see, the most popular way for Hispanic consumers to self-identify is in direct reference to their heritage country – as Mexican, Cuban, Bolivian, etc. About one third of Hispanic consumers identify in this way, but it is much more popular for the Unacculturated Hispanic segment. The second most popular term to use is “Latino” or “Latina.” These two options together have a slight plurality for Bicultural Hispanic consumers. For the Acculturated Hispanic segment, the most popular term to use is “Hispanic.” If your target Hispanic consumers have a variety of heritage countries, then your best bet will be “Hispanic” when communicating in English and “Latino” or “Latina” for communicating in Spanish.

Despite the popularity of the term “Latinx” in young, progressive, and especially queer Hispanic spaces, only one percent of Hispanic consumers opt for that term. This finding aligns with others’ research on the subject, but we wanted to dig deeper. We asked Hispanic consumers whether they felt positively, negatively, or neutral towards the use of various terms to describe people of their background, and we found that “Latinx” only has a net positive response for younger Hispanic consumers. But this margin is quite narrow, suggesting that the term is highly controversial even for the Millennial and Gen Z Hispanic segments.

And this makes sense for a few key reasons. First, the term “Latinx” is still relatively fresh in the public consciousness, and it takes time for communities to accept new terms, especially if they seem to be more popular outside of the community than inside. Second, notice that Hispanic women are more positive towards the term “Latina” than Hispanic men are towards “Latino.” We see a distinct Latina pride in the modern Hispanic consciousness, and for many “Latinx” threatens to erase that progress.

Finally, and most importantly, “Latinx” is a term of, by, and for individuals who do not feel represented by gendered language. If your consumers explicitly identify as Latinx, or if you yourself feel a connection with the term, use it! But Latinx is not your only option for non-gendered language, and despite its cache on college campuses, it is not currently a preferred or even appreciated term for most Hispanic consumers.

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