Author: Jack Mackinnon

jack-mckinnon

Jack Mackinnon

Senior Director of Cultural Insights

With more than 15 years of diverse consumer research experience, Jack Mackinnon offers deep expertise in Multicultural, Generational, LGBTQ+ consumers, and their intersection. Jack’s research extends into exploring culture-at-large, investigating broader societal trends not easily categorized into typical areas of research.

Woman ordering food at a QSR restaurant

The Cost of Losing Gen Z for QSR Brands: What Cultural Resonance Means for Category Growth

Jack Mackinnon

Explore how cultural resonance drives QSR industry growth, with $9.8B in modeled revenue opportunity tied to Gen Z consumer trends and brand performance.

Person in an airport pushing a cart

Skyward Bound: How Airlines Are Winning (Or Losing) Gen Z’s Cultural Loyalty

Jack Mackinnon

See which major airlines are solidifying their status with Gen Z and which risk falling behind.

Group of Gen Z kids smiling at and taking a photo

How Brands Can Balance Trust with Trends to Build Authenticity with Gen Z

Jack Mackinnon

Ready for a high-performing Halloween? Learn how to capture high-value spending from Parents, Gen Z, and LGBTQ+ consumers.

Gen-Z_Home_Improvement_Brands

How Cultural Fluency is Reshaping Gen Z’s Choice of Home Improvement Brands

Jack Mackinnon

As Gen Z reimagines home improvement, big-box leaders accelerate while specialized players risk fading into cultural irrelevance.

Decoding Gen Z Footwear Brands

Decoding Trends in Gen Z Footwear

Jack Mackinnon

Discover which footwear brands are expanding their cultural moat with Gen Z and which are losing ground.

Midwest_Sports_Stadium

How Meijer Engaged Midwestern Sports Fans with Cultural Specificity to Gain a Competitive Advantage

Jack Mackinnon

Our research at Collage shows that brands creating real cultural connections with cultural intelligence are better positioned to earn consumer trust, increase purchase intent, and build lasting loyalty.

Consumer Spending and Financial Behavior | Summer 2025

Jack Mackinnon

New data reveals U.S. consumers cutting back on dining and big purchases while trading up for brands that deliver everyday value and quality.

Building Trust in Turbulent Times: Break the Backlash Cycle to Ensure Long-Term Growth

Jack Mackinnon

Brands that stay true to DEI values and adapt wisely build trust, avoid backlash, and drive long-term growth in an evolving cultural landscape.