Kevin Moeller Cultural Fluency Maker

In a world of big data, AI, and analytics, what’s the one thing that matters most?

“Empathy is what this game is about.”

That’s the powerful message from our latest podcast guest, Kevin Moeller, Head of Consumer Insights at PepsiCo. He argues that to truly connect with consumers, you have to go beyond the numbers and experience the world through their eyes.

Key takeaways: 

• Why you can’t “paint everyone with the same color” and the power of cultural nuance.
• How to move beyond “screaming at consumers” to having a real conversation.
• The importance of embracing change to stay relevant as a leader.

If you want to build a more human-centric brand, this episode is a must-listen.