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April 17, 2023
David Evans – Chief Insights Officer
CultureRate:Brand provides a one-stop solution for our members’ mounting need for a comprehensive, ongoing analysis of the Cultural Fluency of their brands. Cultural Fluency is crucial to future growth as American consumers, especially the younger generations, become more responsive to multicultural themes, representation, and stories.
Gen Z is an important and dynamic U.S. consumer cohort. Their population is aging up into careers and their economic power is growing. So, brands must step up their engagement of this influential (and not-so-young-anymore) consumer group to grow with them into adulthood. Discover additional insights in our latest Gen Z consumer research, available now.
At Collage, we measure Cultural Fluency by gauging consumer sentiment across 6 key dimensions: Relevance, Fit, Trust, Memories, Advocacy and Values. These dimensions are weighed and combined to create the Brand Cultural Fluency Quotient (B-CFQ) score. The B-CFQ score gives members crucial insights into their brand’s resonance across different consumer segments, as well as where to focus strategies on improvement.
In this report, we analyzed a total of 278 brands tested in 2022 and reported the top 10 most Culturally Fluent brands by their average B-CFQ scores among Gen Z consumers. A select list of top-ranking brands that resonate well with these young consumers provided the foundation for four case studies from YouTube, Walmart, Disney and Visa to showcase how to best connect with younger generations.
Members can use this report as a benchmark to compare to and learn from top performing brands for Gen Z and Millennials. Contact us today to learn how you can gain access to the full research and more in our world-class Cultural Intelligence Platform.
David serves as the Chief Insights Officer responsible for content, data science and innovation. He is passionate about creating the critical insights that can transform the fortunes of our members, informing how we create an unparalleled member experience with our products, and build great places to work.
Where To Find Us
4550 Montgomery Avenue
Bethesda, Maryland, 20814
(240) 482-8260
Collage Group is a certified Minority Business Enterprise (MBE)
Understand & Embrace LGBTQ+ Terminology: A Pride Month Celebration
Authentically engaging and supporting the LGBTQ+ community is about more than saying the right word to refer to the right person, it’s about dignity and empathy.
Terminology is really a matter of respect: saying I see you, and I affirm your identity.
After attending this webinar, you will walk away with enhanced vocabulary and insights for cultural resonance beyond specific groups to Cultural Fluency across many. Happy Pride!