Activation IRL: Where and How to Win Young Consumers Through Experiences

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Activation IRL: Where and How to Win Young Consumers Through Experiences
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IF you’ve ever had a Facebook or Instagram account, you know how easy it is to broadcast which bands, teams, or foods you ‘like’.

You also probably know how easy it is to overlook these transmissions given the endless stream of social media content. “Showing up” is often a better and stronger way to communicate what you’re interested in and what you find important. And it’s the same with brands. You can claim all  

you want on social media that you’re “one of the gang,” but consumers may not take you seriously unless you “show up and hang out” with them.

To dig into this topic, we at Collage asked a series of questions to a nationally representative sample of 995 respondents with multicultural and youth oversamples. These consumers provided valuable insight as to what experiences they value and how they engage with brands at events.

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Do you know how to “show up” for younger consumers?

  • Multicultural
  • Millennial
  • Gen Z
  • Gen X
segments, especially Asian and Hispanic – lead attendance at food festivals
  • Millennial
  • Gen Z
  • Multicultural
women are the most likely to attend live sporting events
  • Millennials
  • Gen Z
  • Multiculturals
expect free samples at events, but they may not have the cash to later pay for what they've tried
  • Millennial
  • Gen Z
  • Multicultural
men and women are equally into “Instagrammable moments”

Six Passion Points of Millennial and Gen Z Consumers

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Six Passion Points of Millennial and Gen Z Consumers
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Gen Z and Millennials are an essential component of your brand’s growth strategy.

To capture your share of wallet from these consumers, you need to understand what they value and what appeals to them. Keep reading to learn how these segments’ interests in topics like music, movies, food, and fashion vary. If you’ve checked out recent installments of our GenYZ Essentials series, you know that these young, diverse segments are massive and have steadily increasing purchasing power. But what you may not know is how to best connect with and activate them.

To do that, you need to understand their interests in topics like music, movies, food, and fashion. Below are six passion points that your brand can activate on to show these consumers your brand understands and values what is important to them.

Three Key Takeaways for Gen Z

1.

Gen Z are coming of age in the era of streaming, which has led to diverse music tastes and the blending of genres. While these young consumers tend to embrace diverse playlists, hip-hop is a favorite among Gen Z across race and ethnicity.

2.

Video games are a huge form of entertainment among Gen Z—bigger than movies, television, and books for almost one-third of the segment. Sponsoring/activating with popular gamers is a good way for brands to connect with this segment, especially the youngest cohort of males (ages 13-17).

3.

Gen Z value aesthetics, but they see beauty as more than just looks. Many use makeup as an outlet for self-exploration and expression in ways that may challenge the conventional notion of beauty. In fact, over half of the older Gen Z and younger Millennial cohorts consider makeup a “wellness product”.

Three Key Takeaways for Millennials

1.

Millennials have broad and experimental food palette. In addition to seeking novel food experiences, they are interested in the health, sustainability, and convenience of food options.

2.

Millennials are cord-cutters that rely heavily on a variety of streaming services to access content. The misadventures and existential wanderings of bright, but confused and soul-searching characters are a common theme in Millennial-led shows.

3.

Travel is important to Millennials. This segment travels more frequently than older segments and many prioritize travel over buying a home or paying off debt. These young consumers often seek travel destinations that allow them to engage in new experiences and capture Instagrammable moments.

The Essentials of Gen Z and Millennial Marketing

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Our 2019 Essentials of Gen Z and Millennial Marketing lies at the core of our mission, deep diving into the essentials of generational marketing.

gen-Z “Family Values” offers new ground for marketers tapping into cultural themes

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In Taking a Stance: Examining millennial and gen-Z political issue positions, we established that despite being more likely than millennials to self-identify as conservative, gen-Z is decidedly progressive in its political leanings. It is possible, however, that gen-Z’s flavor of conservatism is distinct from that of millennials, and it will be important for brands to understand the nuances of gen-Z’s social divides.

Collage Group has sought to explain these differential outcomes, making them a core focus of our Ad Rating Survey. As part of the survey, we asked respondents to take an unambiguous stance on 13 selected social trends, in four categories:

After analyzing the results for both generations and race and ethnicity we found several interesting takeaways:

Rather than featuring a strict divide between liberals and conservatives, the generational ideological battleground has three categories.

The largest group is Social Liberal (44% of the population), which tends to approve of trends across all four categories, followed by Social Conservative, with 29% of the population tending to disapprove of all the mentioned trends. A third group, however, responded positively to trends regarding race, youth, and activism, but negatively on non-traditional family trends.

gen-Z consumers are substantially more likely to feature Family Values than Social Conservatism

While gen-Z is more comfortable with same-sex parents and interracial couples than millennials, they are more wary towards single mothers, stay-at-home dads, and unmarried partners. This implies that for gen-Z, Family Values is more concerned with family structure than family membership.

Women are at the center of youth Social Liberalism

Given the salience of the 2016 Women’s March, the 2017 #MeToo movement, and the surge of women running for political office in 2018, the importance of gender in discussions of social ideology cannot be ignored. Among gen-Z and millennial panelists, a strong majority of women are Social Liberal (58%), while only 45% of men fall into that category. Millennial and gen-Z women are more united in their liberal social leanings than men of the same age.

Understanding how Family Values shapes generational social views is essential for marketing to these fast growing and influential consumer segments. To learn more about how you can leverage these preferences to produce valuable brand outcomes, please complete the form below.

 

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