Fundamentals of Multicultural Marketing: Passion Points

What matters most to American consumers across racial and ethnic segments? Collage Group's latest study covers major Multicultural Passion Points your brand can act on immediately.

What are Passion Points?

Passion Points are the activities and areas of life people are deeply interested in. They are the “things” that people prioritize when spending their time, money, and attention. They are concrete expressions of culture.

Collage’s Passion Point research offers deep insight into 8 Passion Points we know Americans care deeply about. This work offers brands and marketers important tools to win multicultural consumer segments.

To get you started, let’s look at some topline findings about the things that matter most across both segments and the Passion Points themselves.

1. Multicultural Consumers Want More Experiential Movie-watching

When we asked people if they like watching movies in theaters more than at home, and if they prefer “enhanced” movie experiences, like IMAX or 3D, less than half of the total population agreed. But it’s the Non-Hispanic White segment which is driving this low agreement. Multicultural segments were more likely to say they prefer watching movies in theaters, and that they prefer IMAX and 3D movie experiences.

When we double click into acculturation, we see that bicultural and unacculturated Hispanics are the ones really driving the Hispanic desire for theaters and enhanced movie experiences.  Acculturated Hispanic consumers are less likely to enjoy watching movies in theaters (42%H ; Bi: 54% ; Un: 63%H), or having an “enhanced” movie experience (41%H ; Bi: 56% ; Un: 56%).

2. Multicultural Consumers Have Distinct Tastes for Music Genres

Which genres are most popular across multicultural segments?

For the total population, Rock is most popular, with 42 percent of consumers saying it is in their top three music genres. But all three multicultural segments under-index on rock music. Especially the Black segment, where only 11 percent say they choose rock! What do these consumers listen to instead? 

For Black Americans, the answer is R&B – seven in ten Black consumers choose R&B over other genres. Black consumers are also most likely to listen to Hip-Hop, Jazz, Blues, Soul, and Gospel music.

For Asian Americans, the answer is Pop music – half of Asian consumers say they choose Pop over other genres. Asian consumers are also most likely to choose electronic and K-Pop music.

And for Hispanic Americans, the most popular music genre is Latin Pop, including Reggaeton. About a third of Hispanic consumers say they choose this genre over other options.

3. More Americans Consider Themselves “Foodies” Rather than “Health Nuts”

About half of Americans consider themselves “Foodies,” and the Black segment – at 56 percent – is more likely than non-Hispanic White consumers believe this.

We also see that while less than a third of the total population considers themselves “health nuts,” all multicultural segments are more likely than non-Hispanic White consumers to do so.

While only a quarter of White consumers are “health nuts,” over a third of Asian, Black, and Hispanic consumers are. With Unacculturated Hispanic consumers being the most likely, at 48 percent, compared to the other Hispanic Acculturation segments.

And while most Americans call themselves “foodies,” Multicultural Americans lead the “health nut” trend. 

4. Bicultural and Unacculturated Hispanic and Asian Americans Prefer to Travel Internationally

When we asked consumers to choose between traveling domestically or internationally, most of the Hispanic and Asian segments chose international travel. As you can see on the chart, only 48 percent – about half – of Hispanic consumers chose domestic travel, and even fewer – 38 percent – of Asian respondents opted for the U.S. option. Within the Hispanic segment, bicultural and unacculturated Hispanic Americans are more likely than their acculturated peers to prefer international travel.

The Black and Non-Hispanic White consumer segments, on the other hand, prefer domestic over international travel.

1. Multicultural Consumers Want More Experiential Movie-watching

Collage Group Passion Points Survey, January 2021 (18-75 population)

% agree

* Indicates statistically significant difference (p > 0.95) from all other racial/ethnic segments

W Indicates statistically significant difference (p > 0.95) from Non-Hispanic White respondents

H Indicates statistically significant difference (p > .95) from all other Hispanic Acculturation segments

2. Multicultural Consumers Have Distinct Tastes for Music Genres

Collage Group Passion Points Survey, January 2021 (18-75 population)

Multiselect, Max. 3

* Indicates statistically significant difference (p > 0.95) from all other racial/ethnic segments

W Indicates statistically significant difference (p > 0.95) from Non-Hispanic White respondents

H Indicates statistically significant difference (p > .95) from all other Hispanic Acculturation segments

3. More Americans Consider Themselves “Foodies” Rather than “Health Nuts”

Collage Group Passion Points Survey, January 2021 (18-75 population)

% agree

* Indicates statistically significant difference (p > 0.95) from all other racial/ethnic segments

W Indicates statistically significant difference (p > 0.95) from Non-Hispanic White respondents

H Indicates statistically significant difference (p > 0.95) from all other Hispanic Acculturation segments

4. Bicultural and Unacculturated Hispanic and Asian Americans Prefer to Travel Internationally

Collage Group Passion Points Survey, January 2021 (18-75 population)

Forced choice

* Indicates statistically significant difference (p > 0.95) from all other racial/ethnic segments

W Indicates statistically significant difference (p > 0.95) from Non-Hispanic White respondents

H Indicates statistically significant difference (p > 0.95) from all other Hispanic Acculturation segments

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