Increased Brand Love and Advocacy at a Leading Consumer Goods Company


To realize its mission of bringing “Flavor to All”, an international Processed & Packaged Goods Company recognized the need for a strong foundational understanding of diverse consumers as an imperative for building authentic connection across the total market.

The company had a strong starting point: a diverse workforce, inclusive mission, and credible consumer insights partners (including Collage Group) that provide data across culture.

However, the Consumer Insights team recognized that driving authentic connection would take more than unearthing culturally fluent data. They had to go the extra mile, teach the insights, and foster empathy for diverse consumers throughout their brand teams. 


To imbed these deep consumer insights across the company culture, Collage Group designed a partnership solution for the company through our suite of product offerings, which included:

  1. Access to the Multicultural Consumer Research Platform, where they could leverage timely research and content on topics of interest across the company, including diverse consumer digital/social behaviors, attitudes toward holidays and occasions, and more.
  2. Support from Collage Group’s Syndicated Research and SME’s to build a “Multicultural Webinar Series,” with the goal of sharing culturally relevant insights across the organization. The focus was to educate on key consumer segments (Hispanic, Black, Asian, LGBTQ+, etc.). For easy takeaways, each presentation begins and ends with “Five Facts” relevant to the demographic or topic. 
What consumers think of buying food with artificial flavors

Where can we send you the full case study?

This post includes a short example of the deep cultural intelligence that fuels growth
for our members. Contact us to learn more about how we help.

Products & Services

Use culture to connect efficiently and effectively across segments

Assess the cultural fluency of your ads and brands with CultureRate:Ad & CultureRate:Brand.

Tailored solutions delivered by our full-service, bilingual Qualitative and Quantitative research teams.

Get In Touch

There's a world of Data Insight Opportunity just for you

Harness the power of cultural intelligence to win diverse America. Discover how you can turn insights into impact today! 

Skip to content