The New Marketing Imperative: How Brands Win by Navigating Diverse America’s Evolving Priorities

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The New Marketing Imperative: How Brands Win by Navigating Diverse America’s Evolving Priorities

In 2022, increasing polarization on social issues revealed that America’s cultural divisions are likely here to stay. Further, it has become clear that conventional wisdom is no longer reliable, particularly in regard to where various segments stand on social matters. 

October 3, 2022
David Evans – Chief Insights Officer

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Collage Group’s Virtual Annual Member Roundtable is Thursday, Nov. 3 from 1 – 4 p.m. ET

National events are reshaping many of the priorities and perspectives of Americans in unexpected ways. The upshot is that brands may miss the mark if they assume embracing diverse segments requires aligning around a specific activist or political point of view.  

To navigate this minefield, it’s necessary to deeply understand where America’s diverse consumers stand on these issues and how they respond to brand activism. 

CMO Panelists

Francesco Lagutaine
Chief Marketing Officer

Michael Smith
Chief Marketing Officer

Gary Osifchin
Chief Marketing Officer & GM, US Hygiene

Here are some highlights from our agenda. Download the full agenda.

America Now 2022: Harnessing American Identity to Navigate Social Issues

Our Keystone presentation, America Now, will reveal Americans’ stances on major issues including race relations, abortion, climate change, LGBTQ+ rights, and challenges with personal finances and inflation. Throughout this presentation, we will go deeper than ever before, addressing if and how Americans want brands to respond to these social issues. 

The core of our research unveils how diverse consumer segments respond to the central ideas that have driven marketing for decades, such as the belief in the American Dream. In a time of radical cultural transformation, learn how brands can activate diverse segments with these core ideas in flux.

CultureRate Ad and Brand Performance: Engage Diverse Consumers with Lessons in Cultural Fluency

In this section of the Roundtable, you’ll access insights learned from our proprietary CultureRate database as we reveal new learnings into how your brand can differentiate and win across the diverse consumer spectrum.

Whether you are targeting across all consumer segments, working to resonate with multicultural consumers generally, or targeting a specific race or ethnicity, this research covers the bases on what works and why in ads–and provides examples from the brands that are winning in each case.

Our team calls out key lessons from winning brands and ads to guide you as you plan your marketing campaigns post- mid-term elections and into the new year.

CMO Panel: Succeeding Amidst America’s Cultural Divisions

Collage Group members have thought deeply about how to successfully navigate America’s cultural divisions that are likely here to stay. In this panel discussion with Chief Marketing Officers from America’s iconic brands, including M&T Bank, NPR and Reckitt, you’ll hear directly from them about the actions they are undertaking in marketing and insights strategy to successfully navigate the new social landscape.

Don’t miss this chance to learn how to navigate the challenge of connecting with diverse American consumers–across race, ethnicity, generation, sexual identity, and gender. Reserve your spot today!

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David Evans
Chief Insights Officer

David serves as the Chief Insights Officer responsible for content, data science and innovation. He is passionate about creating the critical insights that can transform the fortunes of our members, informing how we create an unparalleled member experience with our products, and build great places to work.

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New Diverse Consumer Insights for Q4 2022

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New Diverse Consumer Insights for Q4 2022

More than 250 of America’s top brands have access to the deep cultural insights needed to engage America’s diverse consumers. Do you?

September 20, 2022
David Evans – Chief Insights Officer

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Here’s an overview of the new reports we’re releasing in Q4 2022 and beyond that you’re missing out on.

Contact us at the form below to learn more about how you can gain access to these
diverse consumer insights and much more in our Cultural Intelligence Platform.

2022 Virtual Members-Only Roundtable

In 2022, increasing polarization around social issues has revealed that America’s cultural divisions are likely here to stay. But it has also become clear that the conventional wisdom regarding where various segments stand on social issues is no longer fully accurate. National events are reshaping many of the priorities and perspectives of Americans in unexpected ways. The upshot is that brands may miss the mark if they assume embracing diverse segments requires aligning around a specific activist or political point of view.

To navigate this minefield, brands need a clear understanding of where Americans across diverse segments stand on these issues and how they respond to brand activism. Collage Group’s 2022 Virtual Members-Only Roundtable, featuring updates to our America Now and CultureRate research, will help brands and organizations navigate the challenge of connecting during this period of uncertainty and confusion. Attendees will walk away with insights and tools to make data-driven decisions that will maximize connection.

Category Essentials

Our category-specific research evaluates consumer attitudes and behaviors across specific consumer goods industries. New proprietary deliverables, which include deeper category insights identified by member request, will be made available for each of our four memberships throughout the fall.

Media Habits & Channels

Learn how to connect with diverse consumers by engaging them through media. This quarter we will explore Americans’ behaviors and attitudes related to various entertainment and social media (visual, social, audio). Our research centers on both traditional media and content, as well as new channel preferences.

CultureRate

Through insights gleaned from our CultureRate database, we will unveil lessons learned from top performers across diverse segments. CultureRate provides a one-stop solution for our members’ mounting need for a comprehensive, ongoing analysis of the cultural fluency of their brands. Cultural fluency is crucial to future growth as American consumers become more responsive to multicultural themes, representation, and stories. In our all-new Q4 research, learn how CultureRate continues to be an asset for companies, many which are leveraging the largest database of its kind available and growing annually by over 200,000 responses or 30 million unique datapoints.

Parents & Kids

Create a lifetime of brand loyalty by tapping into the evolving needs of parents and their children. With rapidly changing demographics, families are becoming more racially and ethnically diverse. Discover how your brand can leverage these insights to better engage parents and kids.

Health & Wellness

Health affects every community in America, and is a key area of interest for consumers, especially as we approach a post-pandemic America. Learn more in this exploration of diverse consumer health and wellness attitudes and behaviors, covering payers, providers, and industry insights.

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David Evans
Chief Insights Officer

David serves as the Chief Insights Officer responsible for content, data science and innovation. He is passionate about creating the critical insights that can transform the fortunes of our members, informing how we create an unparalleled member experience with our products, and build great places to work.

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There's a world of Data Insight Opportunity just for you

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In Wake of Higher Prices, Grocery Shoppers Buy Cheaper Brands, Make Fewer Purchases

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In Wake of Higher Prices, Grocery Shoppers Buy Cheaper Brands, Make Fewer Purchases

As prices for everyday items continue to soar, a number of Americans find themselves priced out of buying certain products, and others are able to afford but refuse to pay the steeper costs.

August 1, 2022
Quintin Simmons – Public Relations & Communications Manager

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When it comes to grocery shopping the choice to not buy isn’t a realistic option. Inflation has taken a noticeable toll on the cost of goods of all kinds, from home purchases to vehicle buys. The grocery store is no exception.

Fill out the form for more details in an excerpt of our Category Essential on Food.

To contend with higher grocery bills, a segment of shoppers have changed their shopping habits. Overall, most shoppers reported that they have decided to select cheaper brands, or they have opted to purchase fewer items.

Across racial and ethnicity lines, the reaction to grocery price hikes has been largely similar. Hispanic, Black, and Asian American consumers were more likely to report changing where they shop. These three groups also said they have stopped or have reduced making bulk food purchases.

All three segments – plus White American shoppers – said that affordability is indeed a factor when they decide which foods to buy. Of the White Americans polled, 78% answered that they often or always make a special effort to buy foods that are affordable. Black shoppers also see affordability as an important factor, as 73% responded in kind. Close behind them were Asians at 72%. 

Americans Food Choices

When asked what matters most when choosing a store for grocery shopping, 57% of all races responded, “low prices.” Moreover, collectively 42% of Hispanic, Black, Asians, and Whites said they recently decided to purchase cheaper items or generic brands due to the higher grocery costs. Some have bought less groceries and a portion have decided to shop for food elsewhere.

As prices and food bills continue to mount, buyers of all backgrounds have taken notice, and many are making adjustments.

Fill out the form below to learn more about how you can access the full report.

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Quintin Simmons

Quintin Simmons
Public Relations & Communications Manager

Quintin Simmons is Public Relations & Communications manager at Collage Group. He has over two decades of journalism and communications experience, having written and edited for a variety of publications, and servicing as media rep for a number of national outlets. Quintin, a communications and media relations expert, is always looking to connect and engage with writers and reporters.

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Authentically Engage Multicultural America Now

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Authentically Engage Multicultural America Now

Collage Group joins The Quirk’s Event for a Conversation About Understanding & Engaging Multicultural America Now.

June 29, 2022
David Wellisch – CEO and Co-Founder

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It’s no secret that over the past two years, multicultural consumers have changed how they evaluate and view brands.

But, do brands truly know how multicultural American consumers’—responsible for more than 100 percent of total population growth—have changed since the unprecedented social, economic and public health upheavals since 2020? Or how to effectively engage them through advertising?

Fill out the form to download an excerpt from the presentation and read on for further insights.

Read on and fill out the form for an excerpt from our
Authentically Engage Multicultural America Now presentation.

To answer this question and more, I was joined by my colleagues David Evans, Collage Group Chief Insights Officer, and Jack Mackinnon, Director of Product & Content, to present at the Quirk’s Event in New York City: a valuable collection of sessions and networking opportunities with leaders in the marketing research and insights field.

In the first part of our session, which included highlights from our “America Now” study, Jack Mackinnon unveiled key changes in Asian, Black and Hispanic consumers’ attitudes and priorities since 2020. Attendees learned what these changes in perspectives mean for their brands, such as how to support the changing landscape of diverse American consumers.

One key takeaway from America Now: when brands that act on social movements, they are more likely to connect with multicultural consumers. However, brands also must accurately portray diverse stories and communities while ensuring that they are being authentic themselves.

Currently, many multicultural Americans are not satisfied with how they are being portrayed by brands. Which means there is an important opportunity for brands to explore how they are portraying multicultural consumers and ensure those representations are authentic. Consumers want brands to portray race and ethnicity accurately, but also want them to include the unique stories that are often not portrayed in advertising. This requires brands dig deeper into multicultural Americans and their stories and develop the diverse advertising campaigns more likely to connect across multicultural consumer groups.

Furthermore, shying away from action on social movements can be harmful for brands, specifically among younger consumer groups, and requires much more than running diverse ad campaigns. In fact, 25% of Black consumers and 21% of Hispanic consumers say they will stop buying from brands that do not take a stance on a social or political issues that are important to them. And for all multicultural consumers, they want to see diversity woven throughout the organization, including internal diversity vs. simply limiting support for a cause to an advertising campaign.

So then how do brands ensure they are connecting with multicultural Americans authentically? The answer is in embedding Cultural Fluency throughout the organization–to engage efficiently and effectively across consumer segments.

In his presentation explaining the “halo effect” of diverse advertising, David Evans explained that Cultural Fluency is an emerging marketing mandate that can no longer be understood as a sideshow to the main act of “mainstream marketing.” It’s a necessary component for connection and growth among multicultural American consumers.

David explained that Culturally Fluent ads that aim to connect with a single story or community can have a halo effect across other consumer segments. For example, many Black and Hispanic centered segmented campaigns halo across other segments, allowing brands to reach even more consumers authentically, especially if the focus is on the “story”. Further White consumers are also responding well to multicultural ads.

We know this because help brands succeed with Cultural Fluent advertising, Collage Group created CultureRate, which leverages 10+ years of research and expertise in the survey design methods needed to understand diverse America. CultureRate is generating 30+ million datapoints annually, with nearly one million consumer responses collected since 2018. It allows our research team–and member brands–to reference the largest database of culturally focused consumer response to ads and brands growing at an annual rate of 100-120 ads, 50,000 of responses or 9 million datapoints.

From an deep analysis of this database, David and his team have unveiled 4 key areas for advertisers to take action on to increase their ROI from the halo effects. Download the excerpt above from the presentation to learn more.

Thank you again to our peers and partners at Quirk’s Media for the opportunity to share this important research. Contact us below to learn how membership to our cultural intelligence platform will help your brand harness cultural insights for growth.

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David Wellisch

David Wellisch
CEO and Co-Founder

David Wellisch is CEO & Co-Founder of Collage Group, a consumer insights and intelligence company with a focus on research exploring race/ethnicity, generation, sexuality and gender. Since the inception of Collage Group in 2009, David has led the company through growth, now serving more than 200 brands in across 15 industries. David is passionate about entrepreneurship and company building, and often works directly with members to help guide the integration of multicultural consumer insights and marketing strategies.

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Hispanic Americans Leading the Way in Tech Tools and Technology Usage

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Hispanic Americans Are Leading the Way in Tech Tools and Technology Usage

New Collage Group research shows that Hispanic Americans are trendsetters in using technology. As a segment, they are super users of the internet, social media, and tech tools. 

July 26, 2022
David EvansChief Insights Officer

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Hispanic consumers are more likely to post daily on social media and they use a great deal of social media platforms, including TikTok, according to our latest research. Of course, as a whole, Americans are using such instruments to a higher degree compared to previous years. However, Hispanic Americans surpassed all groups’ usage rates.

The findings are a result of our study: “Hispanic Passion Points,” which was recently released to Collage Group member brands. Passion Points are part of our consumer fundamentals research and seek to offer deep insight into the activities and areas of life consumer segments prioritize.

Our intent is to provide insights that go beyond the preconceptions most brands and marketers have about Hispanic and other diverse-led segments. In this case, the insight is that, for Hispanics, tech savviness is interwoven into a great deal of aspects of Hispanic culture and how it’s evolving.

The findings show that it is the Hispanic culture itself that directly leads to this group using tech to such a high degree. Hispanic Americans are very engaged in a wide variety of hobbies and interests where they seek connection and community – activities that can both directly and indirectly include technology.

An example of this is seen in ordinary activities, such as cooking and baking. Cooking and baking are a key Passion Point for Hispanics. As part of the survey, Hispanic Americans said cooking helps them be closer to loved ones and helps build meaningful relationships. According to this segment, presentation is an important aspect of cooking.

This insight is tied to the segment’s prolific tech use as the Passion Points study found that Hispanic Americans are posting pictures on social media about their cooking and dining out experiences. Forty-six percent said they post pictures of the foods they cook and 42% said they share photos of the foods they eat while at restaurants. Both of these figures are significantly higher than the total American population.

Exercise is another Passion Point for Hispanics. Among those polled, 64% of Hispanic Americans said they work out simply because they enjoy it, which is 15% higher than the total population, and highest across all racial / ethnic segments. Additionally, Hispanic Americans use a number of tech tools to aid in their fitness routine. Nearly a third of them use online free workout videos in their efforts to remain or get in shape, and 16% use a workout app.

The act of playing video games is another Passion Point for Hispanic Americas. To the tune of 50%, Hispanic Americans said they like or love playing video games. Moreover, Collage Group research shows that, when viewed by age, it is revealed that younger Hispanics – those between the ages of 18 and 42 – are more likely to prefer video games vs. board games or card games. Almost half – 46% – stated that they play video games in order to play with other people from around the world. Also, similar to the Passion Point about exercise, Hispanic Americans when compared to other groups, show to be more interested than others in using video games as part of their fitness routine.

The “Hispanic Passion Points” study is an update from Collage Group’s annual Passion Points survey last fielded in May 2022. The survey is a nationally representative sample of 4,514 consumers, including 1,300 Hispanic consumers.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Other Recent Multicultural Research Articles & Insights from Collage Group

David Evans
Chief Insights Officer

David serves as the Chief Insights Officer responsible for content, data science and innovation. He is passionate about creating the critical insights that can transform the fortunes of our members, informing how we create an unparalleled member experience with our products, and build great places to work.

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There's a world of Data Insight Opportunity just for you

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Understanding & Embracing Multicultural Terminology – July 2022 Update

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Understanding & Embracing Multicultural Terminology – 2022 Update
Understanding and embracing multicultural terminology is a key component of connecting with diverse America. This study reports findings from our July 2022 Multicultural Terminology update. It offers key findings and action steps brands can use to signal empathy, understanding, and respect to multicultural consumers.

July 25, 2022
Bryan Miller – Director, Syndicated and Solutions

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Getting language and labels right is a key component of authentically engaging across America’s diverse consumer segments. Unfortunately, it’s not easy to know which terminology to use given shifting consumer priorities and the challenges this creates for brands.

Read on and fill out the form for an excerpt from our
Understanding & Embracing Multicultural Terminology presentation.

To help our members navigate these tricky linguistic waters, we fielded a survey to 4,497 respondents between the ages of 18 and 76 in June 2022. The aim of this survey was to understand the racial and ethnic terminology that Hispanic, Black, and Asian Americans prefer so brands can make data-driven decisions when selecting what terms to use. This study reports our findings, focusing on the nuances of segment-specific terms and consumer preferences towards terms like HispanicLatinoLatinaLatinxBlackAfrican AmericanAsian, and Asian American.

Insights and marketing professionals can use these findings to craft outreach and messaging that respects consumer preferences and signals empathy and understanding. Additionally, the double clicks we offer by acculturation level, generation, and country of origin, when relevant, allow brands to better understand and speak to sub-segments that may have diverging preferences. Below are five key findings and action steps to keep in mind as you craft your strategy to achieve greater connection with diverse America.

Five Key Findings and Action Steps

    1. Hispanic Americans are most positive towards Hispanic and Latino/Latina as terms to refer to the segment as a whole. This holds across generation and country of origin. Use either of these terms when you need to refer to Hispanic Americans in general. If your target is Latin Americans living in the US (including those that do not speak Spanish), defer to Latino/Latina.
    2. Latinx continues to be a polarizing term, though younger Hispanics are more likely to feel positive towards it. Use Latinx if you wish to signal support for the efforts the term was introduced to address, but recognize you may fail to connect and even experience backlash as a result.
    3. Black Americans are generally positive towards both Black and African American as general descriptors. Use African-American to signal connection with the history of Black people in America, including past and current struggles for equality and justice. Use Black if you are hoping to signal inclusivity of individuals that are Black but may not connect with the history of Black people in America, such as recent immigrants from Africa or the Caribbean. This term can also signal connection with current struggles for equality and justice.
    4. Asian Americans are most positive towards Asian and Asian American as terms to refer to the segment as a whole. This holds across generation and most countries of origin. Use either of these terms when you need to refer to Asian Americans in general.
    5. Pacific Islanders express more negative sentiment towards all of the general descriptor terms except for People of Color. Consider using Country of Origin or Country of Origin-American if you are specifically referring to Americans of Pacific Island descent to minimize risk of backlash.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Bryan Miller

Bryan Miller
Director, Syndicated and Solutions

As Director of Content, Bryan leads the content team that produces all of Collage Group’s syndicated research and oversees the AdRate and BrandRate ratings products. Bryan holds a Master of Arts from Georgia State University’s Philosophy and Brains & Behavior Program, a Master of Science in Applied Economics from the University of North Dakota, and a Doctor of Philosophy from Johns Hopkins University in the Philosophy of Science, the Philosophy of Psychology and Bioethics. Outside of work, Bryan is a passionate film buff and lover of great food.

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Collage Group Raises $25 Million in Growth Capital to Continue to Fuel Member Engagement with Diverse Consumers

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Collage Group Raises $25 Million in Growth Capital to Continue to Fuel Member Engagement with Diverse Consumers

June 29, 2022
David Wellisch – CEO and Co-Founder

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With deep humility, pride, and excitement, I would like to take this opportunity to announce that Collage Group has raised $25 million in growth capital led by Boston-based growth equity firm Wavecrest Growth Partners, with participation from Dennis Ainge, an industry veteran and investor.  This new funding will be used to continue to accelerate our robust growth and further invest in our technology infrastructure and product innovation, thus continuing to support America’s iconic consumer brands in their journey toward Cultural Fluency.

I could not be more grateful for the honor and opportunity that our brand partners have provided our team, allowing us to serve as their cultural partner. I am truly inspired by the current moment and feel responsible to continue to innovate given today’s complex climate in America. Such forward-looking development will help brands to continue to super serve Diverse America, and, in doing so, amplify the voices of under-represented consumers. I would also like to take this occasion to thank our talented team at Collage Group, who are mission driven, committed to the cause, and at the ready to do what it takes to serve our member brands.

As America’s demographic landscape continues to shift through the accelerated growth of diverse consumers, it is imperative for brands to deeply understand this cultural transformation across race, ethnicity, generation, sexuality, and family relationships. Collage Group was founded on this mission­–to help corporations unleash the power of culture to drive brand growth.

Since 2009, we’ve grown our first mover Cultural Intelligence Platform to be the leading SaaS platform in the space, which now includes four unique data and insights offerings–Multicultural, Generations, LGBTQ+ & Gender and Parents & Kids. The insights and best practices available in the Platform, as well as our custom research and advisory solutions, offer more than 250 of America’s iconic brands continued support. Effectively engaging and resonating with today’s American consumer is a challenging mandate. Our insights, data, and tools have become an important enabler to effectively engage and connect with diverse America, while at the same time generate incremental ROI.

Our investors echo our excitement:

“The spending power of diverse consumers represents most of the potential growth opportunity for America’s leading B2C brands. Furthermore, the current U.S. social environment necessitates a greater understanding of the wants and needs of these consumers. We believe Collage Group provides an essential data and service offering to empower and enable revenue growth, and its traction with over 250 top brands speaks for itself. We’re very excited to be partnering with David and his team to help them capitalize on the market opportunity. Our investment will continue to fuel the company’s growth by expanding the depth of their team, their technological infrastructure and product innovation, and their sales and marketing efforts.”

- Deepak Sindwani, Managing Partner at Wavecrest

“During the past seven years, I’ve watched David assemble an incredible team of professionals who have a passion for evangelizing the benefits of Collage Group’s unique solutions for America’s top brands. The strength of this team, Collage Group’s existing and planned solutions, and the combined value-add of the Wavecrest team guarantees a very bright future for Collage Group and the more than 250 brands they support.”

- Dennis Ainge, founding executive of TARGUSinfo and former Neustar executive

Contact us at the form below if you would like to learn more about our offerings and the many ways that we can help you and/or other teams at your company in your journey to Cultural Fluency.

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David Wellisch

David Wellisch
CEO and Co-Founder

David Wellisch is CEO & Co-Founder of Collage Group, a consumer insights and intelligence company with a focus on research exploring race/ethnicity, generation, sexuality and gender. Since the inception of Collage Group in 2009, David has led the company through growth, now serving more than 200 brands in across 15 industries. David is passionate about entrepreneurship and company building, and often works directly with members to help guide the integration of multicultural consumer insights and marketing strategies.

Get In Touch.

There's a world of Data Insight Opportunity just for you

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New Diverse Consumer Insights for Q3 2022

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New Diverse Consumer Insights for Q3 2022

More than 250 of America’s top brands have access to the deep cultural insights needed to engage America’s diverse consumers. Do you? 

June 27, 2022
David Evans – Chief Insights Officer

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Here’s an overview of the new reports we’re releasing in Q3 2022 and beyond that you’re missing out on. 

Read on and fill out the form to contact us today to learn how you can gain access:

Passion Points

Discover each segment’s core passion points: the activities and areas of life of deep interest to consumers. These are the “things” that consumers prioritize when spending their time, money, and attention. Our research helps you engage diverse consumer groups based on their interests in food, fashion, sports, fitness, music, movies, TV shows, games, home improvement, and travel.

Understand & Embrace Multicultural Terminology – Update

Engage culture with a deep understanding of the words that define it. In this newly updated report, we cover diverse consumer perceptions of traditional terminology (Black, Hispanic, Latino, Asian American), cross-segment terminology (People of Color), and novel terms such as BIPOC and LatinX. Dig deeper into the labels and/or identifiers each consumer segment prefers and double-click by age, gender and more.

Activate American Parents through Culture: 2

Build connections with American parents with these consumer insights that differentiate parents from their non-parent peers along two dimensions: 1) their cultural values and related attitudes, and 2) their media habits. This presentation unveils in-depth profiles of both moms and dads through the lenses of both gender and race/ethnicity.

The Next Frontier: Young Gen Z and Older Gen Alpha

Learn more about America’s next frontier of consumers with this deep dive into kids between the ages of 9 and 17. This research applies the lenses of both gender and race/ethnicity to create cultural profiles that reveal similarities and differences among these young Americans. Join us and explore their attitudes and behaviors across key categories.

Media Habits and Channels

Build deeper connections with Americans through media with a deep dive into diverse consumer attitudes and behaviors across visual, social and audio channels. This research supports engagement and targeting with data including core locations of media consumption, the role of influencers, the Metaverse, potential disruptors, and key changes from 2021.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Other Recent Research Articles & Insights from Collage Group

David Evans
Chief Insights Officer

David serves as the Chief Insights Officer responsible for content, data science and innovation. He is passionate about creating the critical insights that can transform the fortunes of our members, informing how we create an unparalleled member experience with our products, and build great places to work.

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There's a world of Data Insight Opportunity just for you

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Essentials of Black Consumers

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Essentials of Black Consumers
Collage Group’s Essentials of Black Consumers presentation explores three areas of our consumer fundamentals research: demographics and economic opportunity, identity, and Group Traits.

June 17, 2022
Sudipti Kumar – Associate Director

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Black Americans are an important U.S. consumer segment, and their population and economic power are growing. Brands must better understand this influential consumer group to effectively engage with them through their marketing and advertising.

Collage Group’s Essentials of Black Consumers explores three areas of our consumer fundamentals research: demographics, identity, and Group Traits to help your brand authentically connect with Black Americans.

Read on and fill out the form for an excerpt from our Essentials of Black Consumers presentation.

Key Insight #1

Black Americans are a a large, diverse, and economically powerful segment.

Implication

Recognize and celebrate the diversity of the Black segment in America by including Multiracial, Afro-Latino, and Non-Hispanic Black Americans in your marketing.

Key Insight #2

The history of Black Americans in this country, including systemic and institutional racism and race-related violence that continues today, results in Black Americans identifying with their race stronger than any other segment.

Black Americans identify stronger with their race than other Americans

Implication

Understand the historical context for Black Americans in this country and develop a clear strategy to holistically and authentically support the Black community over the long term.

Key Insight #3

Black Americans’ are increasingly unsatisfied with how they are portrayed in advertising.

Most Black Americans are not satisfied with their portrayals in advertising.

Implication

When portraying Black Americans, showcase their daily lives authentically and in ways that are culturally relevant and relatable. Actively pursue diverse marketing teams to provide more accurate portrayals of Black consumers’ lives.

Key Insight #4

There are four unique Group Traits important to understanding Black Americans: Determined, Real, Believing, and Forward-Thinking.

2022 Black American Group Traits

Implication

Utilize the Group Traits as ways to connect with Black Americans authentically. For example, to activate on determined, demonstrate how your brand can help Black Americans reach their goals by staying on track and getting to the finish line.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Sudipti Kumar
Associate Director

Sudipti is an Associate Director on Collage Group’s Product and Content team. She is a graduate from NYU’s Stern School of Business where she studied finance and marketing, and Columbia University’s School of International and Public Affairs where she received her Masters in Public Administration. In her spare time, Sudipti enjoys reading, cooking, and learning to crochet.

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Engaging Women Small Business Owners

Engaging Women Small Business Owners

Small businesses drive the American economy, and the number of women-owned small businesses is growing. Read on for more information about how to connect with women small business owners by understanding how they see themselves, their goals, challenges, and motivations for partnering with larger companies.

June 16, 2022
Jenny Wolski – Analyst

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Nearly all private businesses in the U.S. are small businesses and 1.2 million of those companies are women-owned. The number of women-owned small businesses is growing, and women small business owners are highly engaged in the day-to-day decisions about their business. As a result, women small business owners make up an important segment with whom marketers and larger businesses should engage and build partnerships. In our recent Small Business Owners Study we look at small business owner’s identity, future outlook, operations, and relationship with larger companies. Read below for highlights of the study related to women small business owners and contact us to receive insights for the full picture.

Key Insight #1

Women small business owners self-identify as purposeful individuals who think about their impact on the world and value community involvement. They possess a strong desire to have their business connect to other women in their community.

Women small business owners are determined to make a difference in their communities

Implication:

Women small business owners see themselves as perseverant, conscientious, and community-oriented, so focus in on those attributes in your communication with the segment.

Key Insight #2

Women small business owners are feeling less confident than men small business owners about the current health of their business. As a result of a more tepid business outlook, they are less likely to aim for expansion.

Women small business owners are less likely to report improvements in their business

Implication:

Recognize that women small business owners haven’t had the easiest year and focus communications on how your company may be able to lend a hand.

Key Insight #3

Women small business owners are hands-on leaders that play a significant— if not complete role— when making operational decisions including benefits, finance, technology, etc.

Implication:

Address marketing communication directly to women small business owners. Despite their busy and varied schedules, owners are usually at the heart of their company’s day-to-day decisions.

Key Insight #4

Women small business owners are looking for product innovation partnerships with large companies.

Implication:

Provide women small business owners with the tools and knowledge they need to innovate.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Jenny Wolski

Jenny Wolski
Analyst

Jenny is an Analyst on Collage Group’s Product & Content team. She is a 2021 graduate from The George Washington University where she studied Statistics and Sociology. In her spare time, Jenny is often on a hike enjoying nature.

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